FREE LEAD LEAK TEST

Your next client
just enquired.
What happens next?

Before you buy more leads, find out where they go quiet. We mystery-shop your enquiry journey and show you what happened, where it stalled and what to fix first.

Get my free Lead Leak Test ↗
No fee. No obligation. A real look at your follow-up.
ENQUIRY JOURNEYIllustrative preview
↳
YOUR POTENTIAL CLIENT“I’m interested. What’s the next step?”
01 / RESPONSE

Acknowledged.
But actually answered?

An automated receipt is a start. We check how quickly a meaningful response follows it.

A customer’s view of your process.
BUILT FOR CONSULTATION-LED BUSINESSES

Dental practices · Private clinics · Family law firms

WHAT WE LOOK FOR

The gaps between
interest and action.

A lead doesn’t become a client just because it arrived. We follow the journey beyond the form submission.

01

The first response

We distinguish an automated acknowledgement from a meaningful reply. Does the person get an answer and a clear next step?

02

The next 72 hours

We review follow-up at 24 and 72 hours: what arrives, when, and whether it moves the conversation forward.

03

The path to booking

We look for friction between showing interest and getting a useful next step. Is it easy to book, or does the customer have to do the chasing?

IC LEADS LEAD LEAK TEST
YOUR ENQUIRY JOURNEY

Where the
conversation stops.

01 Response times
02 Follow-up gaps
03 Booking friction
YOUR PRIORITYThe first change to make.
Illustrative report layout
Your video walkthroughThe journey. The gaps. The next steps.
WHAT YOU RECEIVE

Your follow-up.
Made visible.

You’ll see exactly what happened when we enquired, with practical changes you can prioritise.

01 / WATCH

A short video walkthrough

We walk you through the customer experience, from enquiry to the next step.

02 / ACT

A one-page findings summary

Observed response times, follow-up gaps and the changes to address first. Something your team can actually use.

See what happens in your business ↗
REQUEST YOUR TEST

Show us
where to start.

Give us your website. We’ll look at the journey through a potential client’s eyes and contact you with the findings.

✓ Short video walkthrough✓ One-page findings summary✓ Practical next steps
Request this for a business you represent. By submitting, you authorise IC Leads to test its enquiry process and contact you with the findings. We will not book an appointment or purchase a service.
YOUR BUSINESSFree · No obligation

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A real person reviews your enquiry journey.